Quiet storm: navigating leadership as an introvert

I’m an introvert. People who’ve seen me holding forth in big meetings – or in the pub – might find this hard to believe. Because when you hear the word “introvert” you often picture someone who is socially awkward, perhaps nervously chewing their fingernails in the corner of a crowded room. This stereotype, however, couldn’t be further from the truth. As someone who identifies as an introvert and has navigated the challenges and opportunities of leadership, I’ve learned that introversion is more about energy dynamics than social ineptitude.

Understanding introversion

Introversion and extroversion are not about social capability but rather how we derive and expend energy. While extroverts gain energy from social interactions, introverts like me find these interactions energy-draining. This fundamental difference, highlighted by experts, is crucial in understanding how introverts operate in leadership roles. For instance, after a day filled with meetings and networking events, I often need some quiet time to recharge. This doesn’t mean I can’t handle social interactions; it simply means I need to manage my energy differently.

Embracing introverted strengths

Despite the challenges, introverted leaders possess unique strengths that can be incredibly valuable. One of the key assets is empathy. Introverts tend to be better listeners, a trait that fosters deeper connections and understanding within a team. This empathetic approach can lead to more thoughtful and inclusive decision-making. In my experience, being able to listen actively and understand my team’s concerns has helped in building a supportive and cohesive work environment.

Furthermore, introverts are often more comfortable with making unpopular decisions. This stems from a lesser need for external validation, which can be a significant advantage in leadership. Making tough calls is part and parcel of being a leader and an introvert’s ability to stay focused on the bigger picture rather than seeking approval can be a critical asset.

The impact on team dynamics and inclusivity

Recognising the diverse energy needs and working styles of team members is essential for fostering an inclusive workplace. I’ve always been conscious of building a team that balances different personality traits. A diverse team brings varied perspectives, which is invaluable for creativity and problem- solving. It’s not just about having a mix of introverts and extroverts, but also about creating an environment where each person can thrive.

For instance, I’ve structured JustFix to allow for remote work, which aligns well with the preferences of many introverts on our team. While some team members enjoy the hustle and bustle of the office, others, like me, prefer the solitude of a home office for deep work. This flexibility has been crucial in ensuring everyone can work in a way that suits them best.

Leveraging technology

The rise of digital communication tools has been a boon for introverted leaders. Platforms like Zoom offer ways to engage with stakeholders without the constant drain of IRL interactions. This shift towards digital networking has allowed me to fulfil my responsibilities as a CEO while managing my energy levels effectively. It’s a way to stay connected and visible without the need for constant physical presence, which can be exhausting for introverts.

Advice for fellow introverted leaders

To fellow introverted leaders or those aspiring to leadership roles, my advice is simple: embrace your introversion. Don’t let societal norms, which often favour extroverted traits, deter you. Open communication with your team about your working style can foster mutual understanding and support. Explaining that you might need quiet time to recharge after intense social interactions can help your colleagues understand your needs better.

It’s also important to seek roles and environments that align with your strengths. For example, many introverted leaders excel in strategic and thoughtful roles where deep thinking and careful planning are valued. Don’t shy away from leadership because of your introversion; instead, leverage it to your advantage.

Expert insights and further reading

Research supports the idea that introverted leaders can be just as effective, if not more so, than their extroverted counterparts. According to a study by Harvard Business Review , introverted leaders are particularly effective in
dynamic, unpredictable environments and can be more attuned to the needs of their employees.

This Forbes article on introverted CEOs also highlights how these leaders are redefining leadership with their unique styles. They tend to be more thoughtful, deliberate and better listeners, which can lead to more effective leadership. A case in point is 2023’s FT Person of the Year Lars Fruergaard Jørgensen of Novo Nordisk. A self-confessed introvert, his leadership is marked by thoroughness, patience and a focus on long-term goals. Because introversion is not a barrier to leadership; it’s a different path with its own set of strengths. By understanding and embracing our introverted tendencies, we can bring a unique and valuable perspective to leadership roles. It’s about leveraging our strengths, managing our energy and fostering an inclusive environment where all personality types can thrive. As introverted leaders, we have the potential to drive success and innovation in our organisations, proving that quiet can indeed be powerful.

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